Daily operations runbook

What to check, where, and in what order each day. Print this page and tape it to the wall by your scanning station.

Morning (10 minutes)

1. Open /dashboard on SlabTrack — see overnight changes (auto-pricing updates, scanner queue results)
2. Check /bridge — any drift indicators pulsing? Any conflicts?
3. Open /seller on ToT — orders to ship today + any failed payments overnight
4. Open /dashboard/[slug]/orders on each Storefront — same: orders to ship + failed payments
5. Refund check: any Stripe disputes opened? Auto-respond evidence usually wins these but check the dispute log on ToT/Storefront admin

Midday (when scans / new inventory roll in)

1. Quick-price new arrivals: /quick-price — paste cert numbers or upload images, comp data populates
2. Bulk-update prices if SCPro shifted overnight: /admin/price-audit shows drift
3. Run the Strategist: /admin/strategist → preview allocation → adjust thresholds → commit. Pushes new inventory to ToT/Storefront/etc. all at once.
4. Print labels for paid orders — /seller on ToT, /dashboard/[slug]/orders on Storefront

Afternoon (sales activity)

1. Check /your-business — today's revenue, top sellers, dead stock alerts
2. Restock featured on Storefront — toggle featured on cards in /dashboard/[slug]/inventory to control the carousel
3. Review the Pull tray + Flip cart conversions — ToT's admin panel shows which spreads are converting

End of day

1. Process consignment payouts if applicable — /admin/consignment
2. Sync check: /admin/sync-center → "Reconcile Now" if any drift indicators were yellow during the day
3. Backup confirmation: Railway snapshots are automatic; sanity check the dashboard shows recent backups

Weekly

• Bulk re-price: /admin/price-audit → bulk-update everything to current SCPro
• Generate repacks: /admin/strategist → MIX preset → repack quantity = N → commit
• Run a showcase break: /admin/strategist → showcase template → commit → fill spots over the week
• Margin review: /your-business margin tab — what's selling at good margin, what's selling at break-even

Monthly

• Stripe payout reconciliation: confirm Stripe payouts hit your bank, match to SlabTrack's revenue total
• Shippo invoice review: per-label costs visible in Shippo dashboard; cross-check to label volume
• Dead stock action: cards listed 60+ days no movement → reprice or move to repack pool
• Consignment statements: send each consignor their monthly statement

When things break

• "Webhook 401" on Stripe: STRIPE_WEBHOOK_SECRET doesn't match. Each environment (test/live) has its own. Stripe Setup walks through it.
• "Ship-from address not configured": missing one of the seven SHIP_FROM_* env vars on ToT. Env vars · ThisOrThat
• Cards stuck on ToT after sale: drift between SlabTrack and ToT. Run /admin/sync-center → "Reconcile Now".
• Bulk-list silently dropping cards: Strategist's MAX_CARDS_PER_LOT caps lots at 25. Bigger lots get silently skipped (with reason in the response). Re-bundle smaller.